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Illustrative business workspace with connected workflow screens

SCTV Digital · Business systems

Business Automation & CRM

From first enquiry to paid work. Connected.

Stop moving the same information between payments, messages and job records. Build a connected process around the way your business works.

Map My Automation

Start with one workflow. Keep approvals in your hands.

Illustrative workspace · not a live client demonstration

Where work gets stuck

Less chasing. Fewer manual handoffs.

An enquiry in one inbox. A payment in another system. A job waiting for someone to copy the details. We map the gaps before deciding what to automate.

  • Map one recurring process and its manual handoffs
  • Identify where Stripe, Twilio, your CRM and existing tools should connect
  • Define a practical first workflow, approvals and failure handling

Connected workflows

Your tools. One working system.

Stripe for payments. Twilio for messaging. HubSpot or your existing CRM for customer records. We connect the right tools around the process—not the other way around.

Illustrative workflow · scoped to your business

Payment confirmed. Next steps connected.

Connect a verified payment to the customer record, project handover and the right notifications.

  1. 01

    Stripe

    Payment verified

  2. 02

    CRM

    Record updated

  3. 03

    Operations

    Approved job released

  4. 04

    Twilio / email

    Team & client notified

A payment link being opened is not proof of payment. Work starts only after the agreed contract and payment conditions are met.

Start with one process worth fixing.

  • Map the trigger, records and people involved
  • Agree approvals and what happens when a connection fails
  • Test the workflow before switching it on

These are example designs, not live client demonstrations. Provider access, usage charges and implementation scope are checked during discovery.

Map My Automation

From discovery to delivery

One useful workflow. Built properly.

  1. 01

    Map your process

    Confirm the trigger, tools, people, manual steps and outcome you want.

  2. 02

    Agree the scope

    Review a fixed-price proposal with approvals, failure handling and acceptance criteria.

  3. 03

    Test, then launch

    Validate the workflow with agreed test cases before it handles real business activity.

Your next step

What keeps your team chasing?

Tell us about one recurring process. We’ll clarify the requirements and practical next step before preparing a proposal.